Play Your Way to Fluency - Professional Language Instructor - Business English Coach

I come from a unique background that bridges cultures, real-world work, and hands-on learning. Originally from Burkina Faso, I spent over seven years in the U.S., where I became fluent in English — not just in grammar, but in how it’s spoken, felt, and understood. My teaching style is interactive, relaxed, and rooted in real-life situations — whether it’s through role-plays, games, or simple conversations that make English part of your everyday thinking. I’ve worked on two international projects and recently earned my TEFL certification, which helped me develop practical methods to teach even complete beginners. Alongside teaching, I’ve also worked in the aviation field — including with an airline and MRO — where clear communication and technical understanding were essential.

As a Pricing Specialist at Flight Consulting Group, I was responsible for developing and implementing pricing strategies across aviation services such as charter operations, FBO support, and consulting projects. I was involved with analyzing market trends, customer behavior, and operational costs to optimize profitability and align pricing with the company’s commercial goals. It requires close collaboration with sales, marketing, and operations teams, as well as strong analytical skills to evaluate service performance, manage fare structures, and support revenue forecasting. I have brought over 1 year of experience in aviation pricing or consulting, is proficient in Excel and BI tools, and understands pricing systems like Sabre or ATPCO.

Managed and archived aircraft airworthiness records, reviewed maintenance logs for EASA compliance, and updated both electronic and paper-based documentation systems to ensure accurate data integrity and support operational efficiency.

As a Junior Onboarding Trainer at Innovative Travel Solutions, I was responsible for preparing new sales agents to perform at a high level, with a strong emphasis on achieving monthly net sales targets exceeding €10,000. My training approach focused on strengthening agents’ English communication skills to ensure clear, confident, and persuasive interactions with international clients. I developed sessions that went back to the basics of English for customer service — teaching proper pronunciation, tone, active listening, objection handling, and structured conversation flows. Through simulations, role-playing exercises, and real call analysis, agents learned how to build trust quickly, present offers clearly, and close deals effectively. I continuously evaluated performance, adjusted training materials based on feedback, and helped create a supportive environment where agents could grow in both language and sales technique.