Computer Science Tutor | Programming, Algorithms & Systems

Graduated with distinction, with a minor in Mathematics. Major average: 90.17%. Earned 100% in COMP 1000, COMP 1410, COMP 2540 (Data Structures & Algorithms), and COMP 2560 (System Programming). President’s Level Scholarship; Dean’s List; Golden Key International Honour Society. Completed an international research exchange at Université de Tours, France, working on AGORA and strengthening my French.

Provide bilingual technical support, customer service, and sales assistance in English and French for residential internet, TV, and TekTalk VoIP services. Investigate connectivity and performance problems across DSL, cable, and fibre services through targeted questions, modem logs and errors, RF signal readings, speed and latency results, and tests such as ipconfig/ifconfig, ping, and traceroute. Help customers collect diagnostic evidence and communicate clear modem logs, test results, and troubleshooting findings to service-provider teams for further investigation. Troubleshoot across Windows, macOS, iOS, Android, Fire TV Stick, Chromecast, and smart TVs including LG. Adapt to varied modem and router interfaces, including Hitron and SmartRG equipment, and help configure home networks with mesh systems, Wi-Fi bands and WPA/WPA2/WPA3 security settings, VoIP devices, and TV boxes. Much of this work happens over the phone without screen sharing. I guide people through unfamiliar settings and command-line tools step by step, adjusting the pace and detail to their confidence, technical familiarity, and patience. Customers have praised my patience and clear explanations for making difficult technical tasks feel manageable. These are the same habits I bring to tutoring: ask useful questions, break a problem into smaller steps, and help the learner understand what to do and why. Also explain service options, handle account changes and cancellations, and coordinate with service providers on activations, number porting, technician visits, and technical escalations.

Provide patient, personalized tutoring across Computer Science year levels, from introductory programming to advanced systems and AI topics. Use guided questions, visual explanations, code tracing, and debugging to help students understand the reasoning behind their work. Support exam preparation, practical exercises, and project mentoring, with lessons adapted to each learner’s goals and pace. Offer online lessons in English, Arabic, or French with flexible scheduling.

Mentored a final-year Wayne State University student on an inherited election-data web application developed for General Motors. This was an independent tutoring engagement with the student. • Guided GitHub onboarding, understanding the architecture, Docker-based local setup, debugging, and Git workflows. • Supported a new React page and changes to existing functionality, working with a Flask API, database administration through pgAdmin, and U.S. government open-data integration. • Provided guidance for data collection and planning a future linear regression model to explore electoral trends. • Explained the reasoning behind technical decisions and used guided practice to strengthen the student’s independent problem-solving.

Designed a pipeline that converts mirrored network traffic into graph data for security analysis. Connected Zeek, Filebeat, Logstash, and Neo4j; developed transformations from network logs into Cypher database updates; and explored alternative graph representations. Documented deployment and troubleshooting. Graph-based anomaly detection was a future application. This work informs how I teach networking, data pipelines, databases, and systems design.

Built industrial cybersecurity simulations and practical learning materials at Canadian Nuclear Laboratories. • Used VMware ESXi and GNS3 to model industrial systems, including PLCs, HMIs, and engineering workstations. • Integrated monitoring and security tools such as Tenable, Nozomi, and Elastic Stack into training workflows. • Developed and delivered hands-on threat-detection and incident-response training, connecting attack demonstrations to investigation and defensive actions. The role strengthened my ability to make complex security concepts understandable through practical exercises.

Provided one-to-one and small-group support for University of Windsor Computer Science students across year levels. • Explained programming, data structures, algorithms, systems programming, and related CS concepts using examples, code tracing, and guided practice. • Helped students reason through problems, debug systematically, and prepare for exams. • Adapted explanations to each student’s background and encouraged questions to build confidence and independent problem-solving.

Held three University of Windsor teaching-assistant appointments: • Fall 2023 — COMP 2540, Data Structures & Algorithms • Winter 2024 — COMP 2560, System Programming • Winter 2025 — COMP 2560, System Programming Supported students through office hours, coursework assessment, and constructive feedback. Used code tracing, guided debugging, and step-by-step explanations to connect implementation details with the underlying concepts.

Built and documented a reproducible network-security lab at the University of Windsor, combining physical hosts, Windows/Linux virtual machines, VLANs, and cloud-based variants. Automated traffic capture and used Python, Scapy, C, Wireshark, and command-line tools for authorized security experiments and dataset collection. Created a setup guide explaining installation, routing, and connectivity checks. This experience supports my teaching of networking, Linux, virtualization, security fundamentals, and systematic troubleshooting.