HDRES Inc.
April 2025 - presentOperations and Administration Manger
Oversee daily business operations and administrative systems supporting our shop and mobile heavy equipment repair services. My role bridges shop management and business administration, handling workflow scheduling, parts procurement, client invoicing, human resources duties, and process optimisation to ensure our Red Seal mechanics operate efficiently and minimise client downtime.
Kone
March 2018 - October 2018Sales Service Consultant
Managed a vast commercial sales territory from Toronto to Thunder Bay
Cultivated and maintained strong relationships with property managers, facility directors, and building owners across Northern and Central Ontario
Negotiated contracts, resolved client inquiries, and drove revenue growth until the strategic consolidation of KONE's Northern Ontario Regional operations.
Dorothy Villeneuve Coaching
April 2017 - presentOwner, Business Performance Specialist & ICF Certified Coach
Specialising in sustainable performance, applied critical thinking, and leadership development. A Certified Burnout Coach and PrinciplesYou Partner, trained to administer and debrief psychometric assessments, helping leaders and teams improve how they think, work, and create value without sacrificing their capacity or the well-being of themselves and their people.
Snap-On Tools Inc.
October 2015 - October 2017Territory Manager
Manage and develop new business in a territory from Toronto to Thunder Bay, ON
Create and develop relationships with industrial businesses, suppliers, Suppliers and
end-users to ge
Vallen
December 2014 - October 2015Territory Sales Manager, Northern Ontario
Manage and develop new business in a territory from Toronto to Thunder Bay, ON
Successfully achieved and exceeded budgeted sales and new customer targets
Quickly and easily learned and utilised Salesforce CRM
Grainer
August 2013 - December 2014Accounts Manager
Managed + increased profitable growth for 156+ business accounts
Successfully achieved + exceeded budget for 2013 + 2014
Responsible for branch management + leadership calls in absence of the District Manager