French Immersion Support + English Writing Help| Patient, Experienced Tutor

During my two years at university, I focused heavily on English and French, building strong skills in reading, writing, grammar, and communication in both languages. My coursework allowed me to dive into literature, language structure, and practical language use, and I spent much of my time applying what I learned through essays, presentations, and collaborative projects. Studying both languages side by side strengthened my ability to explain concepts clearly, break down difficult material, and support others in developing their own language skills. This experience is a big part of why I enjoy tutoring — I love helping students understand and feel confident in English and French.

I worked at RBC as a Bilingual Operations Specialist, where I supported clients and internal teams in both English and French. My role involved handling operational requests, resolving account‑related issues, and ensuring that client information and transactions were processed accurately and efficiently. I communicated with clients in both languages, provided clear explanations, and helped troubleshoot problems to keep operations running smoothly. This experience strengthened my attention to detail, customer service skills, and ability to work in a fast‑paced, professional environment while supporting a diverse range of clients.