From Boardrooms to Language Lessons: How My Unconventional Background Can Help You Unlock Your Language Potential

− Providing consecutive interpretation between U.S. clients and Vietnamese customers with accuracy and cultural sensitivity − Utilizing Zoom Workplace app and Google form to report any incidents occurred during interpretation session with team leader − Using Language Link platform designed for interpreters to facilitate conversations between two parties

− Wrote queries to perform nearly 200 validation checks and provide nearly 50 ad-hoc reports in a year − Built and maintained dashboards, ensured that dashboards meet state clients’ expectations and are up to date − Built data models/cubes to ensure that fields are available for visualizing in dashboards − Wrote Unix codes to review file logs and directories − Collaborated with colleagues cross-functionally, read documentations, and explored database tables to obtain information and understand about the requirements before answering questions/requests − Explored SQL functions and UI features to improve SQL skills, optimize queries, and improve dashboards − Wrote documentation for analysts in the team to utilize

− Wrote queries to extract and analyze enrollment, applications, medicaid, and household data from database tables − Built and maintained dashboards utilized Sisense Analytics for reporting purposes

− Gathered invoices by utilizing Concur, MIP software, and Amazon Business Analytics − Downloaded and edited batches from GL extract on Concur and performed data entry on MIP − Created Excel reports including salary analysis reports and P&L reports for Fiscal team during month-end close − Reconciled accounts, extracted data using Excel functions, and ensured that balances are correct − Sent and answered emails, distributed mails to program and cost center mailboxes